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Privacy Notice

This privacy notice describes how Galloway & Ayrshire Properties Limited (“we”, “us”, “the company”) collect and use personal information about you while we provide services to you and afterwards, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

We are a “data controller”.  This means that we are responsible for deciding how we hold and use personal information about you.  We are legally required to notify you of the information contained in this privacy notice.  This notice does not form part of our letter of engagement to provide our services. We may update this notice at any time.

To comply with data protection law, the personal information we hold about you must be:

Personal data, or personal information, means any information about you from which you can be identified.  There are also “special categories” of more sensitive personal data, which require a higher level of protection.

We will collect, store, and use the following categories of personal information about you:

We will use your personal information in the following circumstances:

We will only use your personal information for the purposes for which we collected it and reasons that are compatible with that purpose. 

We may have to share your data with third parties, including other professionals involved in our work for you, our regulators where necessary and IT service providers.  We do not allow our third party service providers to use your personal data for their own purposes.  We require third parties to respect the security of your data and to treat it in accordance with the law.

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  Details of these measures are available on request.  We limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.  They will only process your personal information on our instructions and they are subject to a duty of confidentiality.  We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of this where we are legally required to do so.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  Details are available on request. 

Under certain circumstances, by law you have the right to:

To assert any of these rights please contact us in writing.  You will not have to pay a fee to exercise your rights.  However, we may charge a reasonable fee or refuse to comply with your request if your request for access is clearly unfounded or excessive. 

In limited circumstances where you may have provided your specific consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.  To withdraw your consent, please contact us in writing.  Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

If you have any questions about this privacy notice please contact us.


Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.

These cookies can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies, and if you don't, we generate new ones.

This allows us to track how many individual unique users we have, and how often they visit the site. No personal information is stored on the site cookies.

Google Analytics Cookies
Cookie Function Duration
Google Analytics  Utma
Identifying Unique Visitors. This cookie records a user’s first, previous and current visits to the website. It also records the total number of a user’s visits.

1 day
Google Analytics  Utmb Tracking Traffic Sources & Navigation. These are used to help determine the length of a user’s session on the website. This cookie takes a timestamp of the exact moment a user enters the website. Session
Google Analytics  Utmc Tracking Traffic Sources & Navigation. These are also used to determine the length of a user’s session on the website. This cookie takes a timestamp of the exact moment a user leaves the website. Session
Google Analytics  Utmx Website Optimizer. This cookie helps us to determine the most effective design for our website.
6 Months
Google Analytics  Utmz Tracking Traffic Sources & Navigation. This cookie enables us to see where a user of the website has been referred from (e.g. a search engine, a direct link or an advertisement). This cookie also gets updated as a user views different pages on the website and is used to track how a user navigates within the website. Session


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